642-832 TSHOOT Exam Topics (Blueprint)
Exam Description
Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT 642-832) is a qualifying exam for the Cisco Certified Network Professional CCNP® certification. The TSHOOT 642-832 exam will certify that the successful candidate has important knowledge and skills necessary to (1) plan and perform regular maintenance on complex enterprise routed and switched networks and (2) use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting.
Exam Topics
The following information provides general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes the guidelines below may change at any time without notice.
Maintain and monitor network performance
Develop a plan to monitor and manage a network
Perform network monitoring using IOS tools
Perform routine IOS device maintenance
Isolate sub-optimal internetwork operation at the correctly defined OSI Model layer
Troubleshoot Multi Protocol system networks
Troubleshoot EIGRP
Troubleshoot OSPF
Troubleshoot eBGP
Troubleshoot routing redistribution solution
Troubleshoot a DHCP client and server solution
Troubleshoot NAT
Troubleshoot first hop redundancy protocols
Troubleshoot IPv6 routing
Troubleshoot IPv6 and IPv4 interoperability
Troubleshoot switch-to-switch connectivity for the VLAN based solution
Troubleshoot loop prevention for the VLAN based solution
Troubleshoot Access Ports for the VLAN based solution
Troubleshoot private VLANS
Troubleshoot port security
Troubleshoot general switch security
Troubleshoot VACLs and PACLs
Troubleshoot switch virtual interfaces (SVIs)
Troubleshoot switch supervisor redundancy
Troubleshoot switch support of advanced services (i.e., Wireless, VOIP and Video)
Troubleshoot a VoIP support solution
Troubleshoot a video support solution
Troubleshoot Layer 3 Security
Troubleshoot issues related to ACLs used to secure access to Cisco routers
Troubleshoot configuration issues related to accessing the AAA server for authentication purposes
Troubleshoot security issues related to IOS services (i.e.,finger, NTP, HTTP, FTP, RCP etc.)
